Refund and Returns Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
M50 Business Park, Unit 1, Ballymount Ave
Ballymount, Dublin D12 K6C5
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
● Opened cosmetic items
● User damaged items
● Opened Buddahealth products
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
● Unopened and unused products may be returned within 30 days of the order’s delivery date for a full refund. In the event of a return, refunds can only be processed back to the original payment method; shipping fees are non refundable.
● Returned items will be inspected and must be returned in unopened and original condition. Items marked as Final Sale and promotional items (e.g. free gifts with purchase, buy one get one free items) cannot be returned. Gift cards cannot be returned or refunded, unless required by law. We only accept returns for eligible products purchased.
If you have any questions concerning our return policy, please contact us at:
(01) 450 0622